To procure a unique custom piece of One Artist Jewelry, by Suze Feledy Jones, a GIA (Gemological Institute of America) Certified Jeweler, specializing in gemology for over 30 Years. If you wish to give a custom design as a gift see STEP 7.
STEP 1: Email Suze at info [!at] suzecreative.com with Budget and any your thoughts about what you want.
STEP 2: Design approval via phone conversation and email.
STEP 3: Print completed form and ship with any items you're providing. (form will be provided)
****ONLY USE FORM IF SHIPPING PERSONAL ITEMS******
STEP 4: Final design approval.
STEP 5: Payment due 75% at start of project. Remainder due on completion.
STEP 6: Enjoy your one of a kind piece of heirloom quality jewelry!
STEP 7: To give a custom design as a gift, purchase a gift card here > https://squareup.com/gift/WQEJAHTQZMSCQ/order
- Deposit must be paid before project will begin.
- Custom orders are non refundable once they've begun, as by this point a monetary and hourly investment has been accrued.
- Custom orders will typically take 4-8 weeks to complete, after the project begins. This is an approximation as often there are materials that may need to be ordered, such as a particular size gem, etc.
- I fully enjoy working on custom orders and look forward to a pleasurable relationship and excellent communication with my clients throughout the process.
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Only upon your approval: to send any promotional info regarding sales or store specials.
I love designing custom orders and look forward to helping you create something special. Please email me anytime > 1artist@suzeCreative.com
Some metals incur a natural patina over time. Although many people like the natural patina'd metal, others may find it undesireable. The original brilliance and luster of your jewelry can be obtained easily with my 'Gentle Polishing Powder', which I've developed using natural ingredients that will quickly clean the metal, remove tarnish and brighten your gemstones! My product is very fast and easy to use, is gentle, and will not harm your fine jewelery items.
Find it here > https://www.etsy.com/listing/832866404/
All items are shipped in a small box, or a bag within a padded envelope appropriate to the size, shape and number of items purchased.
I am happy to beautifully gift wrap items upon request, for an additional four dollar fee.